Q. How does the installation of individual water meters to each unit work?
A. Every townhouse in the complex will be fitted with an Automated Meter Reading styled meter. All common areas / swimming pool / clubhouse areas are metered. A bulk pick up is fitted to the main meter of the complex. A data controller unit is erected in the complex which reads all meters. The data controller then sends the information to a cloud based server where after reports are formulated. Everything happens without human intervention as this negates the possibility of wrong readings, transposing figures, etc.
All water coming into the complex through the main meter is then measured against the use of all the meters at the townhouses and common areas. These should balance out.
Each townhouse is metered, for the purpose of being able to do individual billing. This avoids cross subsidization which generally occurs in all complexes where water and sewerage is billed on a Participation Quota basis.
All meters are monitored and send automated readings every hour / or as they are set. This allows for automatic leak detection on the meters or within the complex (underground pipes). Within 24 to 48 hours we are then able to identify if there is a leak. Municipal accounts billing is generally at least one or sometimes even two months behind. It is also not always possible to detect a leak on the municipal account as averages are applied, so whilst there may well be an underground leak – because the complex is using the acceptable norm as an average, that leak will continue unabated and undetected. This could be costing you and your Body Corporate / Home Owners Association thousands of rands per month. More so when water restrictions are introduced in a punitive manner. As soon as the leak is detected we will advise the Trustees or your Managing Agent immediately of the problem.
Q. Will my levy amount decrease?
A. In essence, when the meters are installed, and at the suitable time determined by the resolution of owners, the water and sewerage component will be removed from the budget (allowing only for common water – grass, complex pool, etc) and as such levies could be reduced by anything between 20 – 35% with the view that you will then be billed for your own water and sewerage charges.
Q. What will the cost of the water and sewerage account be?
A. This is billed on the same rate and basis as an individual household. The availability charges are also billed out on an equal basis. This simply levels the playing field of the municipal account and stops any cross subsidising that currently happens whilst levies are calculated on the PQ basis.
Q. What is the process we need to follow should we wish to go this route?
A. The first thing that needs to be done is to obtain suitable quotes. Making sure that the quotes obtained are doing the exact same thing. Compare “apples with apples”. It is the Trustees decision to select the quote that is to be accepted.
The second thing to do is then to pass a resolution of the Body Corporate indicating various things:
- Costs and how it is to be paid. Once off or via a loan (which we can assist the Body Corporate or Home Owners Association in obtaining).
- Billing details on exactly how it will work.
- Should a unit sell, how will this affect the once off / loan amount of the meter for that unit.
We have more than 20 years experience of dealing with Body Corporates and we fully understand the working mechanisms within complexes, trustees duties, owners & tenants. We will assist and guide the Trustees with the process. For us it is not just about selling a product but rather about implementing a solution to your scheme. We will become part of your monthly process.
Call us to come out and explain to you in more detail just how this will be beneficial to your scheme.
Added benefits since the introduction of the new legislation of CSOS and also the new Sectional Titles Schemes Management Act:
Reduced CSOS levy requirement.
Reduced Maintenance Fund requirement.